Política de envío
Shipping Policy
Global Shipping Coverage
We ship to all countries and territories worldwide, including Australia, Austria, Belgium, and an additional 233 global regions.
Available Shipping Service Options
- Express Shipping
- Transit Time: 3–5 business days after order fulfillment
- Flat Rate Fee: $15.00 per order
- All express shipping fees are non-refundable under all circumstances, including order cancellation, returns, and exchanges after dispatch.
- Free Standard Shipping
- Eligibility: Order subtotal of $48.99 and above
- Shipping Cost: Free
- Transit Time: 5–8 business days after order fulfillment
- Paid Standard Shipping
- Eligibility: Order subtotal ranging from $0.00 to $49.00
- Flat Rate Fee: $7.99 per order
- Transit Time: 5–8 business days after order fulfillment
Order Processing
All orders require 1–3 business days for warehouse sorting, packing, and dispatch before transit begins. Temporary processing delays may occur during holiday sales, flash promotions, or inventory restock periods.
Shipment Tracking Notifications
Once your package is dispatched, an automated email containing full tracking information will be sent to your checkout email address. You can view real-time shipment progress via the tracking link provided.
International Shipping Terms
All customs duties, import taxes, brokerage fees, and local handling surcharges are the sole responsibility of the customer upon package arrival. We do not cover any cross-border import-related expenses.
We shall not be liable for delivery delays caused by customs inspections, local carrier disruptions, regional logistics restrictions, or unforeseen transit emergencies.
Lost, Stolen or Damaged Shipments
If your package arrives damaged, lost, or stolen, please contact us at dandies.lenders2y@icloud.com or +1 808-652-6221 within 7 calendar days after the scheduled delivery date. Valid compensation claims require tracking numbers, photos of damaged packaging, and item condition proof for review. We will resolve eligible claims with replacement goods or store credit at our sole discretion.
Address Disclaimer
301 Rogers St acts solely as our outbound shipping and return receiving logistics address. This location is NOT a registered corporate address, physical retail store, legal business headquarters, or walk-in service location. No in-person customer pickup is available at this address.
